Claims Specialist
Claims Specialist
Job ID: 42243
Location: Kalispell, Montana
Category: Professional - Office/Career
Employment Type: DH Pay-Over-Time
A well-established Montana insurance company in Kalispell is seeking a dependable professional to join its team. The company specializes in protecting homes, rural properties, seasonal residences, and farms and ranches throughout Western Montana. With a strong local presence and a focus on personalized service, it offers an opportunity to build a career with a respected, community-focused organization.
Seeking a compassionate and detail-oriented Claims Specialist to guide policyholders through the claims process. This role manages claims from initial report through resolution while providing timely, accurate, and knowledgeable support. The ideal candidate builds positive relationships with policyholders, agents, adjusters, contractors, and internal teams.
Why You Want This Position:
- Competitive Pay & Excellent Benefits: $25 to $28/hour DOE, 100% employer-paid health insurance, IRA, annual bonuses, short- and long-term disability, PTO, sick leave, paid holidays, plus 15 additional hours of personal time
- Family-Friendly Schedule: Monday through Friday, 8 a.m. to 4:30 p.m., with flexibility for school drop-offs, appointments, and family events. No evenings or weekends!
- Opportunity to Start a New Career: Willing to train someone without insurance experience and assist with the cost of obtaining a Property & Casualty (P&C) license
- Stability & Long-Term Growth: Join an established, policyholder-owned company that has been in business since 1907. Enjoy a six-month training transition alongside an experienced Claims Specialist who has been with the company for 12 years
- Meaningful Work & Supportive Team: Be part of a small, customer-focused team where you'll manage claims from start to finish, build relationships, work independently, and help customers navigate challenging situations
Essential Functions and Duties:
- Review, establish, and maintain accurate claim files
- Assign claims to adjusters and coordinate communication throughout the process
- Review reports and underwriting information to determine coverage
- Manage claim reserves, payments, and follow-up on open claims
- Research claim activity, trends, loss ratios, and agency results
- Collaborate with internal teams and participate in ongoing training and licensing requirements
Qualifications:
- Organized, dependable, and detail-oriented with the ability to work independently
- Strong communication and interpersonal skills with a professional, empathetic approach
- Ability to handle sensitive or difficult conversations with care and professionalism
- Insurance or claims experience preferred, with sound judgment and willingness to learn
- Proficient with computers and able to learn insurance management software
- Montana Property & Casualty Insurance License or willingness to obtain
Get in touch! Contact Amy at 406-270-0583 or email your resume directly to [email protected]
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