Sales and Service Manager
Sales and Service Manager
Job ID: 40355
Location: Missoula, MT
Category: Construction
Employment Type: Contract-to-Hire
A locally owned Missoula custom fireplace company, in business for over 30 years, is looking for a Sales and Service Manager to join their team of skilled professionals. This company prides itself on its exceptional customer service and high-quality work and is a great opportunity for someone who is looking for a job with variety and purpose.
Essential Job Responsibilities:
- Accurate data entry while managing customer inquiries via phone, email and walk-ins
- Assist customers with product and design questions in a professional manner
- Manage inquiry intake process from initial customer outreach through install handoff
- Continuous follow-up with customers based on project inquiries
- Timely communication and follow-up with owner and customers for pricing estimates, project timelines and feedback loops
- Manufacturing vendor management
- QuickBooks / Excel data entry for pricing and inventory
- Inventory management
- Forklift operation
Why you want this position:
- Starting Wage: $18/hour+ DOE
- Hours: Monday through Friday, 8:00 a.m. to 5:00 p.m. (No weekends)
- PTO and health insurance stipend
- Opportunity for growth and salary advancement based on performance
Qualifications:
- Customer service experience in a front office or equivalent
- Experience managing phones and customer information
- Excellent written and verbal communication skills
- Strong attention to detail and computer skills
- Ability to manage competing tasks and deadlines
- Experience with QuickBooks, Excel and Outlook
- Background in construction or HVAC industry a plus
- Forklift experience a plus, but will receive on-site training
