Front Office Assistant
Front Office Assistant
Job ID: 41490
Location: Kalispell, MT
Category: Office Support
Employment Type: Contract-to-Hire
A leading plastic surgery practice in Northwest Montana is seeking a Front Office Assistant. Known for combining advanced aesthetic treatments with personalized care, the practice provides a welcoming and professional environment for patients and staff alike. The team is committed to delivering outstanding service while creating a positive experience for every patient who walks through the door.
This practice is seeking a highly organized professional to support daily operations and ensure a smooth, welcoming experience for patients. This role is critical to the patient journey, handling tasks such as answering calls, scheduling appointments, collecting payments, managing patient records, and maintaining a clean and efficient front office.
Wage: $20 to $23/hour, depending on experience
Schedule: Full-time, Monday through Friday – 8 a.m. to 5 p.m.
Essential Functions and Duties:
- Answer incoming calls, schedule appointments, follow up on new patient leads, and manage patient flow at the front desk
- Greet and register patients, collect necessary information, check patients in and out, and email paperwork as needed
- Handle collections, post payments, prepare daily financial reports, balance cash, credit cards, and petty cash
- Maintain and manage confidential patient medical records, request and send records as needed, ensuring HIPAA compliance
- Perform clerical and administrative tasks such as scanning, faxing, filing, email correspondence, and meeting minutes
- Open and close the office, stock and order clinic and office supplies, maintain a clean reception area, and manage incoming mail
Qualifications:
- Minimum 2 years of experience in a front office, medical office, or patient-facing role
- Basic computer and math skills (Word, Excel, EMR System)
- Excellent communications and organizational skills
- Friendly, professional, self-driven and energetic
- High School diploma or equivalent
Get in touch! Call or text Destiny 406-295-1346 to reach our Kalispell LC Staffing Office.
41490