Remote Service Coordinator 

Remote Service Coordinator 

Remote Service Coordinator 

Location: Missoula, Montana
Category: Office Support
Employment Type: Temp-to-Hire
Job ID: 37637
10/21/2021

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Remote Service Coordinator 
** Must be based within 50 Miles of Missoula County 

Are you good at connecting with and helping people, but don't need to be face to face to do it? LC Staffing has partnered with a Missoula company to find Remote Service Coordinators. 

You'll assist clients with inquiries in a compassionate, timely, and professional manner, and meet customer service objectives to ensure positive business growth and development. Also, promoting a cohesive team-driven environment and supporting normal operations and client advocacy will be your day-to-day. 

This role requires four (4) weeks of in-office training in Missoula, MT before you go remote. 

JOB DUTIES

  • Effective written and verbal communication
  • Comply with applicable legal requirements, standards, policies, and procedures
  • Demonstrate dependability
  • Demonstrate effective problem solving and decision-making skills
  • Exhibit computer efficiency
  • Maintain necessary skills and knowledge to coordinate workflow
  • Participate in professional development and training activities
  • Prioritize and multitask effectively
  • Provide excellent customer service to internal and external clients
  • Other duties as assigned
QUALIFICATIONS
  • Stable internet connection
  • Driving distance to Missoula, MT for training and equipment
  • High School Diploma or GED preferred
  • Prior Contact Center experience preferred
  • Be able to successfully pass a background screening
  • Bilingual in any of the following languages is a plus; Spanish, Russian, Khmer, Mandarin, Laotian, Vietnamese, Somali, Korean. You must be able to display the ability to fluently read, write, and speak in both English and Spanish (or any of the following, Russian, Khmer, Mandarin, Laotian, Vietnamese, Somali, Korean).
Schedule: 
  •  Monday-Friday and Tuesday-Saturday. Shifts will be morning, mid and close with full hours of operation of 6:00 am – 8:00 pm.
Wage: Starting at $15.50-$16.50 an hour depending on experience. Bilingual? You start at $16.50!
  • Benefits:
    • Health/Dental Insurance with FSA (defer up to $2,750 per calendar year in pre?tax dollars to use for eligible medical expenses)
    • Paid time off/holidays/sick leave
    • Short/Long term Disability
    • Dependant Care FSA
      • Employees can defer up to $5,000 per calendar year in pre-tax dollars to use for daycare or disabled adult dependent care expenses. Unused funds are rolled over to the following year's FSA.
    • Employee Assistance Program—free and confidential counseling
    • 401k

Get in touch! Call or text 406-542-3377 for  Angela in our Missoula LC Staffing Office. 


37637

 

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