Patient Service Representative

Patient Service Representative

Patient Service Representative

Location: Missoula, Montana
Category: Healthcare
Employment Type: Contract-to-Hire
Job ID: 38665
Date Added: 08/10/2022

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Looking to start or build your career in the medical field? Are you good with customers and able to juggle scheduling with poise?

LC Staffing is seeking Patient Service Representatives at a local health care facility.

The day to day:

  • Maintain recall list of pending follow-up appointments
  • Reschedule all no-show and canceled appointments for office visits and all testing for patients.
  • Maintain waiting list for provider appointments.
  • Schedule approximately 20 different tests and any other special test requested by provider or nursing staff; working with Diagnostic Imaging for additional testing including but not limited to MRI, CT, CTA, Nuclear meds, Ultrasounds, Sleep Studies and outside provider consultations.
  • Coordinate cardiologist, CVL and Echo for appropriate exams.
  • Check printer and fax machine output regularly to maintain and disseminate test orders for all testing departments.
  • Update patient demographics as needed.
  • Ensure current lab work is done in necessary time frame for appropriate exams.
  • Call for medical necessity sheets and verifies order accuracy for all testing which will be filed and maintained for pending appointments/testing.
  • Maintain the security and confidentiality of data and information used in the performance of his/her daily duties conforming to hospital policy, laws and regulations as appropriate.
  • Must be able to verbally explain the Documentation policy from the SPH Intranet and Medical Staff policies.
  • Review all records for accuracy and completeness prior to sending the charts to permanent file.


Various shifts ranging from full time, part time, float and on call


$14.25-$18 DOE
$2,000 sign on bonus once on company payroll
$1,000 bonus upon start date with company
$1,000 bonus after 1 year employment with company

Required qualifications for this position include:

  • H.S. Diploma or GED
  • Background in customer service
  • Demonstrated application of hospitality skills in any service

Preferred qualifications for this position include:

  • Previous healthcare experience highly
  • Knowledge of medical terminology

Get in touch! Call or text 406-542-3377 for Haley in our Missoula LC Staffing Office. 


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