Customer Care Coordinator

Customer Care Coordinator

Customer Care Coordinator

Location: Missoula, MT
Category: Office Support
Employment Type: Contract-to-Hire
Job ID: 39240
Date Added: 03/08/2023

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Customer Care Coordinator

Are you an office professional with exceptional customer service? 
Are you looking for a long term career in a family driven company?
LC Staffing has a great oppertunity for you. We are assisting a local Missoula company hire a Customer Care Coordinator. 

$20-$23 depending on experience 
Monday through Friday 9:30 a.m. to 5:50 p.m.

  • 100% paid medical
  • Paid time off
Job Duties:
  • In the event that customer care issues arise that involves special considerations, you serve as the primary point person
  • Ensuring a clear understanding of the service issue
  • Setting clear timelines with the customer for the next step and adhering to that timeline
  • Assign problem codes on inventory as needed, manage report weekly
  • Enter and Submit Vendor Chargebacks Weekly
  • Set up Truck Schedules
  • Order Parts for Repairs & Follow up on orders for timely resolution
  • Maintain working knowledge of Vendor Warranties and Chargeback procedures
  • Collect Payments related to Customer Care timely
  • Great organizational skills
  • Administrative experince 
  • Good communication both verbal and written
  • Customer Service Experience 
  • Must be able to pass criminal background check. 
Get in touch! Call or text 406-542-3377 for Courtney in our Missoula LC Staffing Office.

Job #39240

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